Comfort
Gentle treatment may help ease muscular discomfort and support day-to-day comfort.
For aged care and Support at Home referrers
Comfort-focused remedial massage at home.
Gentle, goal-aligned remedial massage for older adults who find clinic visits difficult. We work with care coordinators and providers to make referrals, home visits and updates straightforward.
Support at HomeCHSPPrivate
Who this service is for
Support for older adults who are more comfortable at home.
Our mobile remedial massage service is designed for older adults and community care clients whose goals include comfort, easing muscle tension, maintaining movement or supporting general wellbeing.
It may be particularly helpful when transport, reduced mobility, fatigue, frailty or confidence makes attending a clinic difficult. Care-plan goals guide the visit, and every referral is reviewed for suitability and informed consent.
How massage may help
Practical support for comfort and wellbeing.
Treatment is tailored to the client's preferences, relevant precautions and goals agreed with their care team.
Muscle tension
Soft-tissue treatment can focus on tightness affecting rest or daily activity.
Mobility
Massage may complement an existing mobility or exercise plan.
Relaxation
A calm session can support relaxation, body awareness and wellbeing.
Easier access
The therapist comes to the client, reducing the burden of clinic travel.
Common referral reasons
Clear reasons to refer.
Remedial massage is not a replacement for medical assessment or physiotherapy when those services are indicated.
Persistent muscular tension
Stiffness
General discomfort
Reduced mobility
Frailty
Relaxation
Choosing the right service
Is remedial massage the right referral?
Both services can support clients at home, but they answer different needs. Our team reviews the referral and helps identify the most appropriate pathway.
Assessment and rehabilitation
- Movement
- Assessment
- Exercise
- Rehabilitation
- Falls
Comfort and soft-tissue support
- Comfort
- Soft tissue
- Relaxation
- Muscle tension
- Supporting wellbeing
If a physiotherapy assessment is more appropriate, we'll recommend it.
Provider partnership
Working with care coordinators and providers.
A good aged care service involves more than arriving for an appointment. Referrers need clear administration, reliable communication and treatment that remains connected to the client's goals.
We confirm approvals before commencing and work within the agreed service scope. If needs change, we communicate this clearly.
Clear coordinationFunding, frequency, contacts and invoicing requirements are confirmed up front.
Practical updatesRelevant information is shared with the nominated provider contact and client consent.
Goal-aligned visitsTreatment stays focused on the referral purpose and outcomes that matter to the client.
Connected allied healthWe flag when physiotherapy or another service may better address an emerging need.
The first appointment
What happens during the first visit?
Meet
Meet the client and confirm consent.
Discuss
Review goals, comfort and precautions.
Treat
Provide an appropriate treatment.
Review
Check comfort and agree next steps.
Referral pathway
From referral to updates.
Our administration team coordinates the details so the client and referrer know what to expect.
Referral
Send goals, health information, funding approval and provider details.
Review
We confirm location, consent, suitability and service requirements.
Appointment
We arrange a suitable time with the client or nominated contact.
Visit
The therapist confirms goals, comfort, preferences and precautions.
Updates
Relevant attendance, progress and next steps are communicated.
Mobile service areas
Remedial massage across South East Queensland.
Exact suburb coverage depends on therapist availability, travel requirements and the client's funding pathway.
Brisbane SouthBrisbane NorthLoganIpswichMoreton BayGold Coast
Frequently asked questions
Remedial massage FAQs.
Quick answers for care coordinators, Support at Home providers, families and clients.
Who can be referred for mobile remedial massage?
We support older adults and eligible community care clients whose goals include comfort, muscle tension, movement or wellbeing at home. We review each referral for suitability before booking.
Can remedial massage be delivered through Support at Home?
It may be arranged when remedial massage is approved within the client's care plan and aligns with their assessed goals. We confirm approval and invoicing requirements with the provider.
What is the difference between physiotherapy and remedial massage?
Physiotherapy focuses on assessment, movement, exercise, rehabilitation and falls. Remedial massage focuses on comfort, soft tissue, relaxation, muscle tension and wellbeing.
Is remedial massage suitable for every older person?
No. Suitability depends on health, skin integrity, medications, circulation, consent and other clinical factors. Treatment may be modified or redirected when required.
Will the care coordinator receive updates?
We can provide attendance confirmation, relevant updates and recommendations in line with the client's consent and provider requirements.
How often can a client receive treatment?
Frequency depends on goals, response to treatment, available funding and provider approval. The therapist can recommend an appropriate schedule after the first visit.
How do I make a referral?
Use the Refer a Client button or call (07) 3216 1330. Include goals, relevant health information, contact details, funding approval and the nominated provider contact.
Every referral is reviewed for suitability.
View PhysiotherapyIf remedial massage isn't the most appropriate service, we'll recommend the allied health support that best matches the client's needs.
Refer with confidence
Need comfort-focused remedial massage for an aged care client?
Send the referral and we'll confirm suitability, location, funding requirements and current capacity before arranging the first home visit.