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For facility and clinical leaders

Residential Aged Care Allied Health.

Supporting residential aged care providers across Brisbane and South East Queensland.

Responsive physiotherapy, occupational therapy, allied health services that support residents, staff and quality clinical outcomes.

Refine Physio Mobile physiotherapist supporting an older resident with seated exercise in an aged care setting
An extension of your care team.Reliable clinicians, practical recommendations and clear communication with facility staff.
Mobile multidisciplinary teamTimely documentationFacility collaborationFlexible schedulingSouth East Queensland coverage
A trusted clinical partner

Designed around the realities of your facility.

Refine Physio Mobile works alongside residential aged care providers to deliver timely, evidence-informed allied health that supports resident wellbeing, clinical governance and person-centred care.

We understand that facility managers and clinical care teams balance resident needs, accreditation requirements, staffing pressures and clinical outcomes. Our clinicians work with managers, care staff and GPs, integrating with existing processes rather than adding unnecessary complexity.

From post-fall support and mobility assessments to equipment prescription and ongoing rehabilitation, our team becomes a dependable extension of yours.

Residential aged care services

One team. Multiple clinical pathways.

Physiotherapy

Helping residents maintain mobility, function, comfort and confidence.

  • Falls prevention
  • Mobility assessments
  • Strength and balance
  • Pain management
  • Post-operative rehabilitation
  • Walking aid prescription
  • Functional rehabilitation
  • Manual handling advice

Occupational Therapy

Supporting safer, more meaningful participation in daily living.

  • Functional assessments
  • Cognitive screening
  • Equipment prescription
  • Seating and positioning
  • Pressure care
  • Wheelchair assessments
  • Environmental assessments
  • Upper limb rehabilitation

Allied Health Assistance

Supervised support that helps residents continue prescribed therapy programs between clinician reviews.

  • Mobility practice
  • Functional exercises
  • Strength programs
  • Therapy carryover
  • Clinician-led programs
  • Progress feedback
Working with your facility

Clear, consistent and easy to coordinate.

Every aged care home operates differently. We take time to understand your clinical processes, systems and communication preferences so our clinicians can integrate smoothly.

Clear referral pathwaysPrompt appointment schedulingTimely clinical documentationCollaborative communicationPractical recommendationsEvidence-informed treatmentResponsive clinical supportProfessional resident experience
Resident outcomes

Supporting safer movement, comfort and independence.

Our clinicians focus on practical improvements that matter to residents and care teams.

  • Reducing falls risk
  • Improving mobility
  • Maintaining independence
  • Managing pain
  • Supporting safe transfers
  • Preventing functional decline
  • Enhancing quality of life
  • Supporting multidisciplinary care
Simple referral process

From referral to onsite care.

1

Contact or refer

Contact our team or submit the resident referral online.

2

Clinical review

We discuss the resident’s needs and confirm the right service.

3

Facility scheduling

Appointments are coordinated directly with your nominated contact.

4

Onsite care

Assessment and treatment are delivered at the facility.

5

Documentation

Clinical findings and recommendations are communicated as agreed.

Tailored service agreements

Built around your operating model.

We can establish service agreements reflecting your referral pathway, service frequency, communication expectations, reporting requirements and billing arrangements.

Contact our team to discuss a customised partnership and pricing proposal.

Flexible billing options

Clear arrangements before care starts.

Depending on the service and eligibility, billing may be arranged through:

  • Provider agreements
  • Resident-funded services
  • Private payment
  • DVA
  • Medicare
  • Other approved pathways
Why partner with Refine

Reliable allied health support for your organisation.

Experienced multidisciplinary teamResponsive referralsMobile cliniciansTimely documentationCollaborative communicationPerson-centred careConsistent clinical qualityBrisbane and SEQ coverage
Frequently asked questions

Residential aged care FAQs.

Do you establish service agreements with residential aged care providers?

Yes. We tailor referral pathways, reporting requirements, communication expectations and billing arrangements to suit each facility.

How quickly can new referrals be seen?

We respond promptly. Appointment timing depends on facility location, clinical urgency, discipline and clinician availability.

Do you communicate with our care staff?

Yes. Our clinicians collaborate with care staff, GPs and facility management to support coordinated care.

Can residents receive more than one allied health service?

Yes. Residents may receive coordinated physiotherapy, occupational therapy and allied health assistance where clinically appropriate.

Partner with Refine

Make allied health simpler for your facility.

Whether your organisation needs ongoing multidisciplinary support or help with an individual resident referral, our team is ready to work with yours.